RP Europe is one of the UK's leading mobile distributors with a global customer base. The company is also one of the largest SIM distributors in the UK.
The company had developed its own in-house solutions to manage their order processing, stock management and reporting, but were beginning to struggle to find the time to manage these tasks as the operation continued to grow.
Burnt Orange Designs proposed a new solution that built on and extended their existing database in order to manage the order processing, inventory, shipping and billing as well as automate the generation of industry leading reporting that RPE customers had become accustomed to.
Mark Willoughby, Commercial Director explains...
"We knew we needed more automation to streamline activities. Burnt Orange Designs grasped our requirements with ease and proposed a viable solution. The final system saves us hours of manual labour on a daily basis, whilst improving overall operating efficiency and management information."
The Burnt Orange solution, called "Simplify", provides end-to-end management of stock through purchasing to shipping, billing and returns. It also manages the returns process and the complexities of flexible commission schemes both for RP Europe and for its customer base. Integrated email sends purchase orders, delivery notes, invoices, reports and extracts of data to customers and suppliers.
Reports are automatically sent to customers
"Simplify has enabled us to expand our customer base without increasing staff costs and means we are able to focus on developing the business rather than simply running its operations."
Under the bonnet
Simplify is built using ASP.NET, C# and JQUERY with SQL Server database and Microsoft Reporting Services. Email automation is facilitated using SendGrid.